Having a workforce that is fluent in the ways of the world isn't a luxury - it's a necessity. One of the greatest barriers to business success is the one created by culture. Cultural differences can and do lead to costly mistakes that can hinder progress and permanently damage lucrative business relationships. An investment in International Business Etiquette and Protocol Training can circumvent many of the faux pas that occur while conducting international business.
In this seminar you will learn;
- International business customs and protocol
- Recognize the role culture plays in negotiations
- Identify communication styles and adjust accordingly
- Utilize appropriate negotiation tactics
- Understand and observe religious and societal structures
- Deal appropriately with adverse situations
- Develop appropriate code of conduct in diverse settings
- Learn protocol for introductions, business card exchange, and forms of address
- Adopt country specific business etiquette
Who should attend;
- Business professionals who conduct business abroad and receive international visitors
- Executive assistants who deal with international clients
